2022 Boston, MA
As the Marketing & Events Manager at Urban AdvenTours, I designed in-house marketing materials and signage, managed social media accounts, and created email marketing campaigns to increase customer retention. I coordinated special events such as private tours for corporate groups, mobile bike tune-ups, and rentals for charity rides. I also provided excellent customer service by managing daily tour and rental bookings and answering customer inquiries.
Urban AdvenTours provides guided bike tours of Boston and high quality bike rentals, including specialty rentals such as road and mountain bikes. Urban Cycles is a full-service bike shop with mechanic service and sales of bikes, parts, and accessories.
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